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Answer by uSlackr for Use serviceescalation to "de-escalate" notifications

It is your process. Use Nagios to best implement it. The flexibility of Nagios shines in use cases like this. Make sure everyone understand the implications and go for it.

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Use serviceescalation to "de-escalate" notifications

Is it OK to use the serviceescalation Nagios facility to reduce frequency of the notifications sent? The idea is to setup a generic service template with frequent notifications by default and provide...

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